Product Support Collaboration


BAE Systems Creates New Revenue Stream with Customer Service Portal

Situation The defense industry has changed over the last couple of years and become more global, open and competitive. As ...
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Volvo Powertrain – Supplier Collaboration

Situation Volvo have been working closely with Deutz AG, a German engine manufacturer, in the design and manufacture of diesel ...
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French Army SIMMT – OEM Collaboration

Situation The French army is moving from a process of fully internal maintenance to collaborative maintenance done jointly with OEMs ...
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SAAB Support and Services – NH90 Automated Change Management

Situation SAAB Support and Service, a Business Area within SAAB, is appointed by the Swedish Defence Material Administration to administer ...
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FMV – JAS39 Gripen – Configuration Management

Situation To fly in Swedish airspace, a certification from the Military Aviation Safety Inspectorate is required. Every configuration of an ...
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