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Product Support Collaboration Hub
“With significantly higher profitability and a growth potential that is still under-exploited in a majority of the companies benchmarked, the service and parts business is the overlooked jewel of many corporate portfolios, rarely receiving the attention it deserves. Joining the service revolution in manufacturing industries may be one of the most fundamental steps companies can take to ensure their future survival and success”
Deloitte Research- The Service Revolution in Global Manufacturing Industries
The Product Support Collaboration Hub is based on on PLCS, a standard that targets the Product Life Cycle, configuration on individual products and feedback from usage to earlier phases such as design and systems engineering. Data needed in order to have an up to date and clear picture of the whole life cycle is typically scattered around many IT systems in an organisation. The consolidation engine in Share-A-space matches the need to bring these items together for a consolidated view allowing for quality and rapid decision making. Product Support Issues and Opportunities
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Standards-based PLM: Re-engineering the Aftermarket with PLCS: Part 1 Business Benefits
